Privacy Policy

JR GROUP (“Company,” “we,” “our,” or “us”) operates the Hotplotz mobile application (“App”) and related services in India. We value your trust and are committed to protecting your personal information in accordance with applicable Indian laws.

1. Information We Collect
  • Personal Information: Name, phone number, email, ID proof, payment details
  • Property & Transaction Info: Listings, preferences, communications
  • Device Data: OS, IP address, logs, geolocation (with consent)
  • Communication Data: Chats, calls, feedback
2. Purpose of Processing

To provide and improve services, enable transactions, connect users, process payments, prevent fraud, send updates, comply with law.

3. Legal Basis

Consent, Contractual necessity, Legal obligations, Legitimate interests

4. Data Sharing

With property owners/agents, service providers, legal authorities, and business partners.

5. Data Retention

Retained as long as necessary for services, disputes, legal compliance.

6. Data Security

Reasonable security practices (IT Act 2000, SPDI Rules 2011), encryption, secure servers.

7. User Rights

Access, correction, deletion, withdrawal consent, grievance redressal.

8. Children’s Privacy

Not for under 18 years. Data from minors deleted.

9. Third-Party Links

Not responsible for third-party practices.

10. International Transfers

Data may be processed outside India with adequate safeguards.

11. Policy Updates

Changes notified via app/email.

12. Contact

Data Protection Officer (DPO)
JR GROUP
THOTTUMKARA, PURATHEZHATHU, Sakthikulangara, SAKTHIKULANGARA, Primary Health Centre Sakthikulangara, SAKTHIKULANGARA, Kollam, Kollam, Kerala, 691581
Email: contact@hotplotz.com
Phone: +91 8593987471